Cookie Policy

This policy explains how we use cookies and similar technologies to enhance your experience on our website and protect your privacy.

Last Updated: January 30, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our site, and improving our services.

Key Points About Cookies:

  • Cookies cannot harm your device or access personal files
  • They help us recognize you when you return to our website
  • You can control and delete cookies through your browser settings
  • We use cookies in compliance with UAE data protection laws

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

  • • Session management
  • • Security features
  • • Appointment booking system
  • • User authentication

Performance Cookies

Help us understand how visitors interact with our website.

  • • Page visit statistics
  • • Load time monitoring
  • • Error tracking
  • • User journey analysis

Functionality Cookies

Remember your preferences and personalize your experience.

  • • Language preferences
  • • Location settings
  • • Accessibility options
  • • Previous searches

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

  • • Social media integration
  • • Advertising effectiveness
  • • Remarketing purposes
  • • Interest-based content

How We Use Cookies

To Improve Your Experience

We use cookies to remember your preferences, such as language settings and appointment history, making it easier for you to navigate and use our services.

To Enhance Website Security

Security cookies help protect your data and prevent unauthorized access to your account, especially when booking appointments or accessing medical information.

To Analyze and Improve Our Services

Analytics cookies help us understand which pages are most popular, how visitors navigate our site, and where we can make improvements to better serve you.

To Provide Relevant Information

Marketing cookies help us show you relevant health information and services that may be of interest to you, both on our website and through our partners.

Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. These services include:

Analytics Services

  • • Google Analytics - Website usage analysis
  • • Hotjar - User behavior insights
  • • Microsoft Clarity - Session recordings

Communication Tools

  • • WhatsApp - Chat integration
  • • Google Maps - Location services
  • • Social media platforms - Sharing features

Note: We do not control these third-party cookies. Please refer to the respective third-party websites for information about their cookie policies.

Your Cookie Choices

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • • View what cookies are stored on your device
  • • Delete some or all cookies
  • • Block cookies from specific websites
  • • Set your browser to notify you before accepting cookies

Popular Browser Cookie Settings

Important: Disabling certain cookies may impact the functionality of our website, including the ability to book appointments or access personalized content.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies.

Questions About Our Cookie Policy?

If you have any questions about how we use cookies or would like to exercise your rights regarding cookies, please don't hesitate to contact us.

Data Protection Officer

Email: [email protected]

Phone: +971562741787

Address: Healers Clinic, St. 15, Al Wasl Road, Jumeira 2, Dubai, UAE